Interview Tips for a Lead Custodian
Lead Custodian interviews emphasize leadership, quality control, and ensuring consistent cleanliness across facilities.
- Leadership Skills: Highlight supervising custodial staff and assigning tasks.
- Quality Assurance: Stress inspections and accountability.
- Safety Compliance: Emphasize OSHA, chemical safety, and facility standards.
- Problem-Solving: Share examples of addressing complaints or staff issues.
- Documentation: Highlight reporting and cleaning logs.
- Conflict Resolution: Mention managing disputes or scheduling conflicts.
- Team Training: Show ability to onboard and train custodial staff.
- Customer Service: Demonstrate professionalism with staff and visitors.
Prepare for Scenario-Based Questions:
Q1. A team member fails to complete tasks on time. What’s your process?
Sample Answer: I discuss the issue, provide guidance, and ensure accountability with follow-up.
Q2. How do you ensure cleaning standards remain consistent?
Sample Answer: I perform inspections, give feedback, and use checklists.
Q3. How do you motivate staff during busy shifts?
Sample Answer: I recognize efforts, provide encouragement, and lead by example.
Q4. A supervisor questions your team’s performance. How do you respond?
Sample Answer: I review logs, address concerns directly, and implement improvements.
Source: ChatGPT